Privacy Policy

Introduction
At Office Screen Protect, accessible at officescreenprotect.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our website or purchasing our products, you agree to the terms outlined in this policy.

1. Data We Collect
We collect the following categories of personal data:

1.1 Information You Provide Directly:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Phone number (if provided)

1.2 Automatically Collected Information:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed on our website
  • Time and date of visits
  • Referring URL

1.3 Cookies and Tracking Technologies:
We use cookies to improve user experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Data
We process your personal data for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To improve our products, services, and website functionality.
  • To send marketing communications, where you have provided consent.
  • To comply with legal obligations, such as tax reporting.
  • To prevent fraud and enhance the security of our website.

3. Legal Basis for Processing
We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders and provide services.
  • Legitimate Interests: For website optimization and fraud prevention.
  • Consent: For marketing communications (you can withdraw consent at any time).
  • Legal Obligation: To comply with applicable laws.

4. Data Sharing
We may share your personal data with:

  • Service Providers: For payment processing, shipping, and website hosting.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data during transmission.
  • Secure storage of data in controlled environments.
  • Regular monitoring for potential vulnerabilities and breaches.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights
As a data subject, you have the following rights under GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit the processing of your data.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to data processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Revoke consent for marketing communications.

To exercise these rights, contact us at [email protected].

8. International Data Transfers
As a business based in Lesotho, your data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws by using appropriate safeguards, such as standard contractual clauses.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Business Name: Office Screen Protect
  • Email: [email protected]
  • Address: Lower Thetsane, Fairview Avenue, Maseru, Lesotho

By using our website, you acknowledge that you have read and understood this Privacy Policy.